How long will it take for my order to be delivered?
Buddies Catalogue aims to deliver your item within 7 days of payment being cleared. Should an item out of stock, please allow up to 28 days for delivery. A confirmation email will be sent when your delivery is dispatched if an email address has been provided.
What are the charges for shipping and handling?
Our postage and packing charges for each order are £4.50 up to £69.99
Free delivery on orders of £70 and above.
Free delivery on orders of £70 and above.
How can I cancel my order?
You may call Buddies Catalogue and cancel your order anytime up to the point of dispatch. You will be refunded where payment has been taken.
How can I return an item?
All our products come with a 28-day no quibble guarantee. We want you to be happy with your product and if for any reason you are not satisfied please return your item in an unused condition and its ordinal packaging within 28 days of receipt for a full refund. We would advise you to obtain a receipt for insurance purposes.
Return Address:
Buddies
36 The Point
Rockingham Road
Market Harborough
Leicestershire
LE16 7QU
Return Address:
Buddies
36 The Point
Rockingham Road
Market Harborough
Leicestershire
LE16 7QU
What will happen to my personal information?
We take your privacy very seriously. Buddies Catalogue do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.
General
Tax Charges
For orders made from the UK, 17.5% VAT is included.
Credit Card Security
When the order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Buddies use Protx as the secure gateway for payments.
For orders made from the UK, 17.5% VAT is included.
Credit Card Security
When the order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Buddies use Protx as the secure gateway for payments.
